FAQs

How are treats delivered?

Our Brownies, Cookies, and Vanilla School Cake orders are sealed airtight and shipped securely from London.

How long do your cakes stay fresh?

Treats taste best fresh but can be frozen after delivery and enjoyed within three months.

Do you use fresh ingredients?

Yes, we choose high-quality organic ingredients to ensure rich flavour and premium taste.

Are treats suitable for gifting?

Absolutely. Our bakes are beautifully packaged, making them perfect for birthdays, baby showers, celebrations, or sweet surprises. Please check allergy info before ordering.

Where are you located?

Our kitchen is based in London, shipping treats across the UK.

Can I freeze your cakes?

Absolutely, freezing right after delivery keeps flavour and texture intact for up to three months.

Do you offer personalised orders?

Yes! We specialise in custom and personalised bakes. Simply DM us on Instagram or contact us through the website to discuss your order.

No. All personalised products and baked goods are non-returnable and non-refundable due to hygiene and food safety regulations.

Do you accept returns on personalised or baked items?